Check Your Points

Enter the email address you used to purchase before to check how many points you have.

Earning Points

- Users can earn points when shopping on our platform. Points are calculated based on the actual payment amount, earning 1 point per NZ$1 spent (excluding shipping fees).

- If an order is canceled or refunded, the corresponding points will be deducted.


Redeeming Points

- Points can be redeemed for vouchers. We will launch more points redemption in the future.

- Points cannot be exchanged for cash, transferred, or combined with other accounts.

- Some special products, promotional activities, or discounted items may not be eligible for point redemption. Please refer to the product page for details.


 50   points for NZ$2   off coupon.
 150 points for NZ$9   off coupon.
 250 points for NZ$20 off coupon.
 400 points for NZ$40 off coupon.


Points Validity

- Points do not expire and remain valid indefinitely.


Additional Information

- The platform reserves the right to adjust the rules for earning and using points. The latest rules will be announced on the platform.

- For any questions, please contact customer service.

WARRANTY

Brand products have brand after-sales service, other products have a 6-month warranty.

WORLDWIDE SHIPPING

Shipping to major countries worldwide.
Order shipment tracking.

RETURNS

You have up to 14 days from the delivery date to return. Shipping cost and tax are not refundable.